diff --git a/delivery-help-errors.html b/delivery-help-errors.html
index fdfe3f9..732d85d 100644
--- a/delivery-help-errors.html
+++ b/delivery-help-errors.html
@@ -90,6 +90,17 @@
         If you maintain a public “error reference” page (like your SMTP error guide), link it here as a self-service option.
       </p>
     </section>
+<div class="section-title">FAQ</div>
+<section class="grid">
+  <article class="card">
+    <h2>Do users need to change anything?</h2>
+    <p>No. This runs in the background and does not change daily workflow.</p>
+  </article>
+  <article class="card">
+    <h2>Will this disrupt delivery?</h2>
+    <p>No downtime was required, and the goal is improved consistency—not disruption.</p>
+  </article>
+</section>
 
     <footer class="footer">
       <span><span class="tag"><b>Goal</b> No guessing—clear guidance.</span></span>