Files
espocrm/application/Espo/Modules/Crm/Resources/metadata/entityDefs/Case.json
2026-02-21 16:50:52 +02:00

247 lines
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{
"fields": {
"name": {
"type": "varchar",
"required": true,
"pattern": "$noBadCharacters"
},
"number": {
"type": "autoincrement",
"index": true
},
"status": {
"type": "enum",
"options": ["New", "Assigned", "Pending", "Closed", "Rejected", "Duplicate"],
"default": "New",
"style": {
"Closed": "success",
"Assigned": "primary",
"Duplicate": "info",
"Pending": "warning",
"Rejected": "info"
},
"audited": true,
"displayAsLabel": true,
"labelType": "state",
"fieldManagerAdditionalParamList": [
{
"name": "notActualOptions",
"view": "views/admin/field-manager/fields/not-actual-options"
}
],
"notActualOptions": ["Closed", "Rejected", "Duplicate"],
"customizationOptionsReferenceDisabled": true
},
"priority": {
"type": "enum",
"options": ["Low", "Normal", "High", "Urgent"],
"default": "Normal",
"displayAsLabel": true,
"style": {
"High": "warning",
"Urgent": "danger"
},
"audited": true,
"customizationOptionsReferenceDisabled": true
},
"type": {
"type": "enum",
"options": ["", "Question", "Incident", "Problem"],
"audited": true,
"customizationOptionsReferenceDisabled": true
},
"description": {
"type": "text",
"preview": true,
"attachmentField": "attachments",
"cutHeight": 500
},
"account": {
"type": "link"
},
"lead": {
"type": "link"
},
"contact": {
"type": "link"
},
"contacts": {
"type": "linkMultiple",
"view": "views/fields/link-multiple-with-primary",
"orderBy": "name",
"detailLayoutIncompatibleFieldList": ["contact"],
"primaryLink": "contact"
},
"inboundEmail": {
"type": "link",
"readOnly": true
},
"originalEmail": {
"type": "link",
"notStorable": true,
"orderDisabled": true,
"entity": "Email",
"customizationDisabled": true,
"layoutAvailabilityList": [],
"directAccessDisabled": true
},
"isInternal": {
"type": "bool"
},
"createdAt": {
"type": "datetime",
"readOnly": true,
"fieldManagerParamList": [
"useNumericFormat"
]
},
"modifiedAt": {
"type": "datetime",
"readOnly": true,
"fieldManagerParamList": [
"useNumericFormat"
]
},
"createdBy": {
"type": "link",
"readOnly": true,
"view": "views/fields/user",
"fieldManagerParamList": []
},
"modifiedBy": {
"type": "link",
"readOnly": true,
"view": "views/fields/user",
"fieldManagerParamList": []
},
"assignedUser": {
"type": "link",
"view": "views/fields/assigned-user"
},
"teams": {
"type": "linkMultiple",
"view": "views/fields/teams"
},
"collaborators": {
"type": "linkMultiple",
"view": "views/fields/collaborators",
"maxCount": 30,
"fieldManagerParamList": [
"readOnly",
"readOnlyAfterCreate",
"audited",
"autocompleteOnEmpty",
"maxCount",
"inlineEditDisabled",
"tooltipText"
],
"dynamicLogicVisibleDisabled": true
},
"attachments": {
"type": "attachmentMultiple"
}
},
"links": {
"createdBy": {
"type": "belongsTo",
"entity": "User"
},
"modifiedBy": {
"type": "belongsTo",
"entity": "User"
},
"assignedUser": {
"type": "belongsTo",
"entity": "User"
},
"teams": {
"type": "hasMany",
"entity": "Team",
"relationName": "entityTeam",
"layoutRelationshipsDisabled": true
},
"collaborators": {
"type": "hasMany",
"entity": "User",
"relationName": "entityCollaborator",
"layoutRelationshipsDisabled": true
},
"inboundEmail": {
"type": "belongsTo",
"entity": "InboundEmail"
},
"account": {
"type": "belongsTo",
"entity": "Account",
"foreign": "cases",
"deferredLoad": true
},
"lead": {
"type": "belongsTo",
"entity": "Lead",
"foreign": "cases",
"deferredLoad": true
},
"contact": {
"type": "belongsTo",
"entity": "Contact",
"foreign": "casesPrimary",
"deferredLoad": true
},
"contacts": {
"type": "hasMany",
"entity": "Contact",
"foreign": "cases",
"layoutRelationshipsDisabled": true
},
"meetings": {
"type": "hasChildren",
"entity": "Meeting",
"foreign": "parent",
"audited": true
},
"calls": {
"type": "hasChildren",
"entity": "Call",
"foreign": "parent",
"audited": true
},
"tasks": {
"type": "hasChildren",
"entity": "Task",
"foreign": "parent",
"audited": true
},
"emails": {
"type": "hasChildren",
"entity": "Email",
"foreign": "parent",
"layoutRelationshipsDisabled": true
},
"articles": {
"type": "hasMany",
"entity": "KnowledgeBaseArticle",
"foreign": "cases",
"audited": true
}
},
"collection": {
"orderBy": "number",
"order": "desc",
"textFilterFields": ["name", "number", "description"],
"fullTextSearch": true
},
"indexes": {
"status": {
"columns": ["status", "deleted"]
},
"assignedUser": {
"columns": ["assignedUserId", "deleted"]
},
"assignedUserStatus": {
"columns": ["assignedUserId", "status"]
}
},
"optimisticConcurrencyControl": true
}