mirror of
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762 lines
23 KiB
PHP
762 lines
23 KiB
PHP
<?php
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/************************************************************************
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* This file is part of EspoCRM.
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*
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* EspoCRM - Open Source CRM application.
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* Copyright (C) 2014-2021 Yurii Kuznietsov, Taras Machyshyn, Oleksii Avramenko
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* Website: https://www.espocrm.com
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*
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* EspoCRM is free software: you can redistribute it and/or modify
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* it under the terms of the GNU General Public License as published by
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* the Free Software Foundation, either version 3 of the License, or
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* (at your option) any later version.
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*
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* EspoCRM is distributed in the hope that it will be useful,
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* but WITHOUT ANY WARRANTY; without even the implied warranty of
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* MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
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* GNU General Public License for more details.
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*
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* You should have received a copy of the GNU General Public License
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* along with EspoCRM. If not, see http://www.gnu.org/licenses/.
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*
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* The interactive user interfaces in modified source and object code versions
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* of this program must display Appropriate Legal Notices, as required under
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* Section 5 of the GNU General Public License version 3.
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*
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* In accordance with Section 7(b) of the GNU General Public License version 3,
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* these Appropriate Legal Notices must retain the display of the "EspoCRM" word.
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************************************************************************/
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namespace Espo\Core\Mail;
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use Espo\Entities\Email;
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use Espo\Repositories\Email as EmailRepository;
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use Espo\ORM\EntityManager;
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use Espo\Core\Notification\AssignmentNotificator;
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use Espo\Core\Notification\AssignmentNotificatorFactory;
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use Espo\Core\Notification\AssignmentNotificator\Params as AssignmentNotificatorParams;
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use Espo\Core\Mail\MessageWrapper;
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use Espo\Core\Mail\Message;
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use Espo\Core\Mail\Importer\Data;
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use Espo\Core\Utils\Config;
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use Espo\Core\FieldProcessing\Relation\LinkMultipleSaver;
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use Espo\Core\FieldProcessing\Saver\Params as SaverParams;
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use Espo\Core\Job\QueueName;
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use Espo\Core\ORM\Entity as CoreEntity;
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use Espo\Modules\Crm\Entities\Lead;
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use DateTime;
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use DateTimeZone;
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use Exception;
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/**
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* Imports email messages. Handles duplicate checking, parent look-up.
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*/
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class Importer
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{
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/**
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* @var EntityManager
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*/
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private $entityManager;
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private $config;
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/**
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* @var AssignmentNotificator
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*/
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private $notificator;
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private $filtersMatcher;
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private $parserFactory;
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private $linkMultipleSaver;
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public function __construct(
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EntityManager $entityManager,
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Config $config,
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AssignmentNotificatorFactory $notificatorFactory,
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ParserFactory $parserFactory,
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LinkMultipleSaver $linkMultipleSaver
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) {
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$this->entityManager = $entityManager;
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$this->config = $config;
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$this->parserFactory = $parserFactory;
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$this->linkMultipleSaver = $linkMultipleSaver;
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$this->notificator = $notificatorFactory->create('Email');
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$this->filtersMatcher = new FiltersMatcher();
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}
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public function import(Message $message, Data $data): ?Email
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{
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$assignedUserId = $data->getAssignedUserId();
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$teamIdList = $data->getTeamIdList();
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$userIdList = $data->getUserIdList();
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$filterList = $data->getFilterList();
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$folderData = $data->getFolderData();
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$parser = $message instanceof MessageWrapper ?
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(
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$message->getParser() ?? $this->parserFactory->create()
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) :
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$this->parserFactory->create();
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/** @var Email $email */
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$email = $this->entityManager->getEntity('Email');
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$email->set('isBeingImported', true);
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$subject = '';
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if ($parser->hasHeader($message, 'subject')) {
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$subject = $parser->getHeader($message, 'subject');
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}
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if (!empty($subject) && is_string($subject)) {
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$subject = trim($subject);
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}
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if ($subject !== '0' && empty($subject)) {
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$subject = '(No Subject)';
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}
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$email->set('isHtml', false);
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$email->set('name', $subject);
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$email->set('status', Email::STATUS_ARCHIVED);
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$email->set('attachmentsIds', []);
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$email->set('teamsIds', $teamIdList);
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if ($assignedUserId) {
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$email->set('assignedUserId', $assignedUserId);
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$email->addLinkMultipleId('assignedUsers', $assignedUserId);
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}
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foreach ($userIdList as $uId) {
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$email->addLinkMultipleId('users', $uId);
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}
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$fromAddressData = $parser->getAddressData($message, 'from');
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if ($fromAddressData) {
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$fromString = ($fromAddressData->name ? ($fromAddressData->name . ' ') : '') . '<' .
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$fromAddressData->address . '>';
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$email->set('fromString', $fromString);
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}
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$replyToData = $parser->getAddressData($message, 'reply-To');
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if ($replyToData) {
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$replyToString = ($replyToData->name ? ($replyToData->name . ' ') : '') .
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'<' . $replyToData->address . '>';
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$email->set('replyToString', $replyToString);
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}
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$fromArr = $parser->getAddressList($message, 'from');
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$toArr = $parser->getAddressList($message, 'to');
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$ccArr = $parser->getAddressList($message, 'cc');
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$replyToArr = $parser->getAddressList($message, 'reply-To');
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if (count($fromArr)) {
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$email->set('from', $fromArr[0]);
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}
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$email->set('to', implode(';', $toArr));
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$email->set('cc', implode(';', $ccArr));
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$email->set('replyTo', implode(';', $replyToArr));
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$addressNameMap = $parser->getAddressNameMap($message);
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$email->set('addressNameMap', $addressNameMap);
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foreach ($folderData as $uId => $folderId) {
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$email->setLinkMultipleColumn('users', 'folderId', $uId, $folderId);
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}
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if ($this->filtersMatcher->match($email, $filterList, true)) {
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return null;
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}
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if (
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$parser->hasHeader($message, 'message-Id') &&
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$parser->getHeader($message, 'message-Id')
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) {
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$messageId = $parser->getMessageId($message);
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$email->set('messageId', $messageId);
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if ($parser->hasHeader($message, 'delivered-To')) {
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$email->set(
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'messageIdInternal',
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$messageId . '-' . $parser->getHeader($message, 'delivered-To')
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);
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}
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if (stripos($messageId, '@espo-system') !== false) {
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return null;
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}
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}
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$duplicate = $this->findDuplicate($email);
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if ($duplicate && $duplicate->get('status') !== Email::STATUS_BEING_IMPORTED) {
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/** @var Email $duplicate */
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$duplicate = $this->entityManager->getEntity('Email', $duplicate->getId());
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$this->processDuplicate(
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$duplicate,
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$assignedUserId,
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$userIdList,
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$folderData,
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$teamIdList
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);
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return $duplicate;
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}
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if ($parser->hasHeader($message, 'date')) {
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try {
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$dt = new DateTime($parser->getHeader($message, 'date'));
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$dateSent = $dt->setTimezone(new DateTimeZone('UTC'))->format('Y-m-d H:i:s');
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$email->set('dateSent', $dateSent);
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}
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catch (Exception $e) {}
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}
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else {
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$email->set('dateSent', date('Y-m-d H:i:s'));
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}
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if ($parser->hasHeader($message, 'delivery-Date')) {
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try {
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$dt = new DateTime($parser->getHeader($message, 'delivery-Date'));
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$deliveryDate = $dt->setTimezone(new DateTimeZone('UTC'))->format('Y-m-d H:i:s');
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$email->set('delivery-Date', $deliveryDate);
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}
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catch (Exception $e) {}
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}
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$inlineAttachmentList = [];
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if (!$data->fetchOnlyHeader()) {
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$inlineAttachmentList = $parser->getInlineAttachmentList($message, $email);
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if ($this->filtersMatcher->match($email, $filterList)) {
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return null;
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}
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}
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else {
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$email->set('body', 'Not fetched. The email size exceeds the limit.');
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$email->set('isHtml', false);
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}
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$replied = null;
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if (
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$parser->hasHeader($message, 'in-Reply-To') &&
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$parser->getHeader($message, 'in-Reply-To')
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) {
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$arr = explode(' ', $parser->getHeader($message, 'in-Reply-To'));
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$inReplyTo = $arr[0];
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if ($inReplyTo) {
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if ($inReplyTo[0] !== '<') {
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$inReplyTo = '<' . $inReplyTo . '>';
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}
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/** @var Email|null $replied */
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$replied = $this->entityManager
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->getRDBRepository('Email')
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->where([
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'messageId' => $inReplyTo
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])
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->findOne();
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if ($replied) {
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$email->set('repliedId', $replied->getId());
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$repliedTeamIdList = $replied->getLinkMultipleIdList('teams');
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foreach ($repliedTeamIdList as $repliedTeamId) {
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$email->addLinkMultipleId('teams', $repliedTeamId);
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}
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}
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}
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}
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$parentFound = $this->processReferences($parser, $message, $email);
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if (
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!$parentFound &&
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$replied &&
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$replied->get('parentId') &&
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$replied->get('parentType')
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) {
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$parentEntity = $this->entityManager->getEntity($replied->get('parentType'), $replied->get('parentId'));
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if ($parentEntity) {
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$parentFound = true;
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$email->set('parentType', $replied->get('parentType'));
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$email->set('parentId', $replied->get('parentId'));
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}
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}
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if (!$parentFound) {
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$from = $email->get('from');
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if ($from) {
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$parentFound = $this->findParentByAddress($email, $from);
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}
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}
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if (!$parentFound) {
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if (!empty($replyToArr)) {
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$parentFound = $this->findParentByAddress($email, $replyToArr[0]);
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}
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}
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if (!$parentFound) {
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if (!empty($toArr)) {
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$parentFound = $this->findParentByAddress($email, $toArr[0]);
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}
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}
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if (!$duplicate) {
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$this->entityManager->getLocker()->lockExclusive('Email');
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$duplicate = $this->findDuplicate($email);
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if ($duplicate) {
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$this->entityManager->getLocker()->rollback();
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if ($duplicate->get('status') !== Email::STATUS_BEING_IMPORTED) {
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/** @var Email $duplicate */
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$duplicate = $this->entityManager->getEntity('Email', $duplicate->getId());
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$this->processDuplicate(
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$duplicate,
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$assignedUserId,
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$userIdList,
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$folderData,
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$teamIdList
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);
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return $duplicate;
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}
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}
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}
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if ($duplicate) {
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$duplicate->set([
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'from' => $email->get('from'),
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'to' => $email->get('to'),
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'cc' => $email->get('cc'),
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'bcc' => $email->get('bcc'),
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'replyTo' => $email->get('replyTo'),
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'name' => $email->get('name'),
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'dateSent' => $email->get('dateSent'),
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'body' => $email->get('body'),
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'bodyPlain' => $email->get('bodyPlain'),
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'parentType' => $email->get('parentType'),
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'parentId' => $email->get('parentId'),
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'isHtml' => $email->get('isHtml'),
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'messageId' => $email->get('messageId'),
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'fromString' => $email->get('fromString'),
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'replyToString' => $email->get('replyToString'),
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]);
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/** @var EmailRepository $emailRepository */
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$emailRepository = $this->entityManager->getRDBRepository('Email');
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$emailRepository->fillAccount($duplicate);
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$this->processDuplicate(
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$duplicate,
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$assignedUserId,
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$userIdList,
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$folderData,
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$teamIdList
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);
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return $duplicate;
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}
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if (!$email->get('messageId')) {
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$email->setDummyMessageId();
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}
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$email->set('status', Email::STATUS_BEING_IMPORTED);
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$this->entityManager->saveEntity($email, [
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'skipAll' => true,
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'keepNew' => true,
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]);
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$this->entityManager->getLocker()->commit();
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if ($parentFound) {
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$this->processEmailWithParent($email);
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}
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$email->set('status', Email::STATUS_ARCHIVED);
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$this->entityManager->saveEntity($email, ['isBeingImported' => true]);
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foreach ($inlineAttachmentList as $attachment) {
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$attachment->set([
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'relatedId' => $email->getId(),
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'relatedType' => 'Email',
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'field' => 'body',
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]);
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$this->entityManager->saveEntity($attachment);
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}
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return $email;
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}
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private function processEmailWithParent(Email $email): void
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{
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$parentType = $email->get('parentType');
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$parentId = $email->get('parentId');
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if (!$parentId || !$parentType) {
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return;
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}
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$emailKeepParentTeamsEntityList = $this->config->get('emailKeepParentTeamsEntityList') ?? [];
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if (
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!in_array($parentType, $emailKeepParentTeamsEntityList) ||
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!$this->entityManager->hasRepository($parentType)
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) {
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return;
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}
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$parent = $this->entityManager->getEntity($parentType, $parentId);
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if (!$parent) {
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return;
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}
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if (!$parent instanceof CoreEntity) {
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return;
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}
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$parentTeamIdList = $parent->getLinkMultipleIdList('teams');
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foreach ($parentTeamIdList as $parentTeamId) {
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$email->addLinkMultipleId('teams', $parentTeamId);
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}
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}
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private function processReferences(Parser $parser, Message $message, Email $email): bool
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{
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if (
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!$parser->hasHeader($message, 'references') ||
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!$parser->getHeader($message, 'references')
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) {
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return false;
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}
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$references = $parser->getHeader($message, 'references');
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$delimiter = strpos($references, '>,') ? ',' : ' ';
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foreach (explode($delimiter, $references) as $reference) {
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$reference = str_replace(['/', '@'], ' ', trim(trim($reference), '<>'));
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$parentFound = $this->processReferencesItem($email, $reference);
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if ($parentFound) {
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return true;
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}
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}
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return false;
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}
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private function processReferencesItem(Email $email, string $reference): bool
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{
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$parentType = null;
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$parentId = null;
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$number = null;
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$emailSent = PHP_INT_MAX;
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$n = sscanf($reference, '%s %s %d %d espo', $parentType, $parentId, $emailSent, $number);
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if ($n !== 4) {
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$n = sscanf($reference, '%s %s %d %d espo-system', $parentType, $parentId, $emailSent, $number);
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}
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if ($n !== 4 || $emailSent >= time()) {
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return false;
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}
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if (!$parentType || !$parentId) {
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return false;
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}
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$email->set('parentType', $parentType);
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$email->set('parentId', $parentId);
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if ($parentType === Lead::ENTITY_TYPE) {
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$parent = $this->entityManager->getEntity(Lead::ENTITY_TYPE, $parentId);
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if (!$parent) {
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$email->set('parentType', null);
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$email->set('parentId', null);
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return false;
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}
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$this->processReferenceLead($email, $parent);
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}
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return true;
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}
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private function processReferenceLead(Email $email, Lead $lead): void
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{
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if ($lead->get('status') !== 'Converted') {
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return;
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}
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if ($lead->get('createdAccountId')) {
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$account = $this->entityManager->getEntity('Account', $lead->get('createdAccountId'));
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if (!$account) {
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return;
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}
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$email->set('parentType', 'Account');
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$email->set('parentId', $account->getId());
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return;
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}
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if (
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$this->config->get('b2cMode') &&
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$lead->get('createdContactId')
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) {
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$contact = $this->entityManager->getEntity('Contact', $lead->get('createdContactId'));
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if (!$contact) {
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return;
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}
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$email->set('parentType', 'Contact');
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$email->set('parentId', $contact->getId());
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return;
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}
|
|
}
|
|
|
|
private function findParentByAddress(Email $email, string $emailAddress): bool
|
|
{
|
|
$contact = $this->entityManager
|
|
->getRDBRepository('Contact')
|
|
->where([
|
|
'emailAddress' => $emailAddress
|
|
])
|
|
->findOne();
|
|
|
|
if ($contact) {
|
|
if (!$this->config->get('b2cMode') && $contact->get('accountId')) {
|
|
$email->set('parentType', 'Account');
|
|
$email->set('parentId', $contact->get('accountId'));
|
|
|
|
return true;
|
|
}
|
|
|
|
$email->set('parentType', 'Contact');
|
|
$email->set('parentId', $contact->getId());
|
|
|
|
return true;
|
|
}
|
|
|
|
$account = $this->entityManager
|
|
->getRDBRepository('Account')
|
|
->where([
|
|
'emailAddress' => $emailAddress
|
|
])
|
|
->findOne();
|
|
|
|
if ($account) {
|
|
$email->set('parentType', 'Account');
|
|
$email->set('parentId', $account->getId());
|
|
|
|
return true;
|
|
}
|
|
|
|
$lead = $this->entityManager
|
|
->getRDBRepository('Lead')
|
|
->where([
|
|
'emailAddress' => $emailAddress
|
|
])
|
|
->findOne();
|
|
|
|
if ($lead) {
|
|
$email->set('parentType', 'Lead');
|
|
$email->set('parentId', $lead->getId());
|
|
|
|
return true;
|
|
}
|
|
|
|
return false;
|
|
}
|
|
|
|
private function findDuplicate(Email $email): ?Email
|
|
{
|
|
if (!$email->get('messageId')) {
|
|
return null;
|
|
}
|
|
|
|
/** @var Email $duplicate */
|
|
$duplicate = $this->entityManager
|
|
->getRDBRepository('Email')
|
|
->select(['id', 'status'])
|
|
->where([
|
|
'messageId' => $email->get('messageId'),
|
|
])
|
|
->findOne();
|
|
|
|
return $duplicate;
|
|
}
|
|
|
|
private function processDuplicate(
|
|
Email $duplicate,
|
|
?string $assignedUserId,
|
|
array $userIdList,
|
|
array $folderData,
|
|
array $teamIdList
|
|
): void {
|
|
|
|
/** @var EmailRepository $emailRepository */
|
|
$emailRepository = $this->entityManager->getRDBRepository('Email');
|
|
|
|
if ($duplicate->get('status') == Email::STATUS_ARCHIVED) {
|
|
$emailRepository->loadFromField($duplicate);
|
|
$emailRepository->loadToField($duplicate);
|
|
}
|
|
|
|
$duplicate->loadLinkMultipleField('users');
|
|
|
|
$fetchedUserIdList = $duplicate->getLinkMultipleIdList('users');
|
|
|
|
$duplicate->setLinkMultipleIdList('users', []);
|
|
|
|
$processNoteAcl = false;
|
|
|
|
if ($assignedUserId) {
|
|
if (!in_array($assignedUserId, $fetchedUserIdList)) {
|
|
$processNoteAcl = true;
|
|
|
|
$duplicate->addLinkMultipleId('users', $assignedUserId);
|
|
}
|
|
|
|
$duplicate->addLinkMultipleId('assignedUsers', $assignedUserId);
|
|
}
|
|
|
|
foreach ($userIdList as $uId) {
|
|
if (!in_array($uId, $fetchedUserIdList)) {
|
|
$processNoteAcl = true;
|
|
|
|
$duplicate->addLinkMultipleId('users', $uId);
|
|
}
|
|
}
|
|
|
|
foreach ($folderData as $uId => $folderId) {
|
|
if (!in_array($uId, $fetchedUserIdList)) {
|
|
$duplicate->setLinkMultipleColumn('users', 'folderId', $uId, $folderId);
|
|
|
|
continue;
|
|
}
|
|
|
|
$this->entityManager
|
|
->getRDBRepository('Email')
|
|
->updateRelation($duplicate, 'users', $uId, [
|
|
'folderId' => $folderId,
|
|
]);
|
|
}
|
|
|
|
$duplicate->set('isBeingImported', true);
|
|
|
|
$emailRepository->applyUsersFilters($duplicate);
|
|
|
|
$saverParams = SaverParams::create()->withRawOptions([
|
|
'skipLinkMultipleRemove' => true,
|
|
'skipLinkMultipleUpdate' => true,
|
|
]);
|
|
|
|
$this->linkMultipleSaver->process($duplicate, 'users', $saverParams);
|
|
$this->linkMultipleSaver->process($duplicate, 'assignedUsers', $saverParams);
|
|
|
|
if ($this->emailNotificationsEnabled()) {
|
|
$this->notificator->process(
|
|
$duplicate,
|
|
AssignmentNotificatorParams::create()->withRawOptions(['isBeingImported' => true])
|
|
);
|
|
}
|
|
|
|
$fetchedTeamIdList = $duplicate->getLinkMultipleIdList('teams');
|
|
|
|
foreach ($teamIdList as $teamId) {
|
|
if (!in_array($teamId, $fetchedTeamIdList)) {
|
|
$processNoteAcl = true;
|
|
|
|
$this->entityManager
|
|
->getRDBRepository('Email')
|
|
->relate($duplicate, 'teams', $teamId);
|
|
}
|
|
}
|
|
|
|
if ($duplicate->get('parentType') && $processNoteAcl) {
|
|
// Need to update acl fields (users and teams)
|
|
// of notes related to the duplicate email.
|
|
// To grant access to the user who received the email.
|
|
|
|
$dt = new DateTime();
|
|
|
|
$dt->modify('+5 seconds');
|
|
|
|
$executeAt = $dt->format('Y-m-d H:i:s');
|
|
|
|
$job = $this->entityManager->getEntity('Job');
|
|
|
|
$job->set([
|
|
'serviceName' => 'Stream',
|
|
'methodName' => 'processNoteAclJob',
|
|
'data' => [
|
|
'targetType' => 'Email',
|
|
'targetId' => $duplicate->getId(),
|
|
],
|
|
'executeAt' => $executeAt,
|
|
'queue' => QueueName::Q1,
|
|
]);
|
|
|
|
$this->entityManager->saveEntity($job);
|
|
}
|
|
}
|
|
|
|
private function emailNotificationsEnabled(): bool
|
|
{
|
|
return in_array(
|
|
Email::ENTITY_TYPE,
|
|
$this->config->get('assignmentNotificationsEntityList') ?? []
|
|
);
|
|
}
|
|
}
|